Exhibitions
• Visitors meeting and registration
• Registration and information services support (hardware, software, staff)
• Visitors’ database management
NEXT
Call centers
• Outsourced call centers for touristic companies
• Optimization of the inbound calls distribution routing
• Multivariate statistical analysis of inbound calls
Marketing
• Conducting surveys and target groups interviews
• Planning and conducting marketing research
• Providing diagnostics and consulting services to travel companies concerning their target segment
The company was established in 1996. It entered the market with the “Free Reference Service for Tourism” project, with call flows up to 1,500 per day.
Main directions of activity:
• Managing call-centres for leading tour operators
• Reference Service for tourism (495) 626-46-46
• Setting up and managing Registration and information services for exhibitions (more than 80 each year), assissting events and conferences
• Conducting market research for customers
• Training staff, conducting corporate trainings and workshops on communication, sales and marketing
• Consulting services, assistance in business development and dealing with organizational and managerial problems
Principles of our work with clients:
• Care for our client’s reputation and interests Flexible pricing policy with focus on long-term relationships
• Most complete and accurate fulfillment of obligations
• High level of confidentiality when dealing with information
• Information service company “Red phone” provides assistance with organizing and handling exhibitions.