Exhibition services

Has experience organizing exhibitions and events since 2000: registration and information services, hardware and software, supplies, surveys, databases.

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Marketing and consulting

Providing marketing and consulting services since 2005: marketing research, specializing in the tourism, (Option: Conducting Market research for the Tourism Industry), diagnosing problem areas of the organization (option: organizational diagnosis), planning solutions, workshops.

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Setting up call-centers

Setting up reference telephone services (help desk) and call centres since 1996 Specializing in the tourism industry, qualified operators, audit and assistance in establishing call centers, telemarketing.

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Exhibitions

Регистрация на выставках - Информационная служба Красный телефон

• Visitors meeting and registration
• Registration and information services support (hardware, software, staff)
• Visitors’ database management



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Call centers

Call-центры - Информационная служба Красный телефон

• Outsourced call centers for touristic companies
• Optimization of the inbound calls distribution routing
• Multivariate statistical analysis of inbound calls


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Marketing

Маркетинг - Информационная служба Красный телефон

• Conducting surveys and  target groups interviews
• Planning and conducting marketing research
• Providing diagnostics and consulting services to travel companies concerning their  target segment

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The company was established in 1996. It entered the market with the “Free Reference Service for Tourism” project, with call flows up to 1,500 per day.

Main directions of activity:

• Managing call-centres for leading tour operators
• Reference Service for tourism (495) 626-46-46
• Setting up and managing Registration and information services for exhibitions (more than 50 each year), assissting events and conferences
• Conducting market research for customers
• Training staff, conducting corporate trainings and workshops on communication, sales and marketing
• Consulting services, assistance in business development and dealing with organizational and managerial problems

Principles of our work with clients:

• Care for our client’s reputation and interests Flexible pricing policy with focus on long-term relationships
• Most complete and accurate fulfillment of obligations
• High level of confidentiality when dealing with information
• Information service company “Red phone” provides assistance with organizing and handling exhibitions.